Describe Your Experience

Seamless, professional and efficient.  

Seamless, professional and efficient.

Don Spillane - Real Estate Agent    February 17, 2018  
The communications were exceptional. You are a model of superb customer service.  

The best, highly recommend. Process was very timely and smooth. You really have embraced what customer service is all about. The communications were exceptional, Your entire staff were a pleasure to deal with. It also seemed to me that everyone employed there seemed to truly enjoy there work. Thanks for your help. Outstanding staff. You are a model of superb customer service

John MacDonald - Buyer    February 16, 2018  
Always easy to contact  

The people at Marketplace Title made the process very easy. They were always easy to contact, and answered our questions. Very friendly staff. Cannot think of anything to improve.

Anonymous - Seller    February 6, 2018  
It was a stress free experience.  

From the beginning with Jason Pavich, a wonderful Realtor and will recommend him to my friends, to the closing with Tracy and emails from Kristy it was a stress free experience. Thank You Marketplace Title. Can’t think of a thing you could do better. Looking forward to the closing on my purchase.

Audrey Cunnea - Seller    February 5, 2018  
The best communication I've seen...great use of email, text, and video.  

Some of the best communication I've seen throughout the process from start to finish. Great use of email, text, and video. Great job keeping the customer and agent engaged throughout.

Roberto Lee - Real Estate Agent    February 5, 2018  
Highly recommend...great work  

I would highly recommend to all my friends and family to use your services. Great Work

Stan K. - Buyer    January 31, 2018  
Convenience is great for the life of a busy realtor...  

Professional, friendly, and tech-friendly as well – I love how I can fill in my info as an agent by text instead of having to download a form, print it, fill it out, and then scan & email in. Convenience is great for the life of a busy realtor! You all went above and beyond! Thank you for a great experience not only for me, but for my clients!

Kathy Stobb - Broker - Eventide Realty    January 31, 2018  
You can't improve on perfection. Wouldn't change a thing.  

Exceptional service and always exceeds my expectations. There is no other title company as thorough, caring and an absolute pleasure to work with. Taryn Ivy is awesome and a true asset to Marketplace Title. Thank you again. You can't improve on perfection. Wouldn't change a thing.

Meryl Goldberg - Real Estate Agent    January 31, 2018  
Extremely friendly, helpful and competent  

The staff was extremely friendly, helpful and competent.

Anonymous - Buyer    January 23, 2018  
Painless experience and would highly recommend to others  

The service was fantastic. We were concerned since we are from out of the country. It was a painless experience and would highly recommend to others.

Anonymous - Buyer    January 20, 2018  
All were helpful, professional and courteous  

No matter who I talked to when I called, all were helpful, professional and courteous.

Anonymous - Buyer    January 19, 2018  
Outstanding job of keeping me informed...  

Marketplace Title did an outstanding job of keeping me informed during the entire closing process.

Anonymous - Seller    January 18, 2018  
Frequent updates...knowledgeable and friendly...pleasant experience  

Excellent and frequent updates. All staff were extremely knowledgeable and friendly. It was a very pleasant experience.

Anonymous - Real Estate Agent    January 8, 2018  
I could not be happier with the outcome...can't wait until my next settlement!  

I have known Joe Taylor for some time and I am getting to know some of the people on his team like Taryn. They have always done a great job and now I am a Realtor and have used their service, I could not be happier with the outcome. Super company....great team....can't wait until my next settlement!

Eric Grainger - Real Estate Agent    January 5, 2018  
Highly recommend  

I would highly recommend Marketplace Title.

Anonymous - Seller    January 5, 2018  
Very professional and competent  

Marketplace Title is very professional and competent.

David and Cathy Boots - Seller    December 28, 2017  
Worry free and amazing  

Worry free and amazing!

Heidi Jackson - Buyer    December 28, 2017  
I recommend Marketplace Title  

Without hesitation I recommend Marketplace Title to my Wildcat Run Clients. Can't think of 1 item to improve upon.

Judi Gietzen - Broker Elite Realty    December 21, 2017  
Extremely smooth - highly professional  

The process was extremely smooth, and our closing person was highly professional

Anonymous - Seller    December 19, 2017  

Strongly agree on all the questions. Comfortable and excellent overall experience.

Chuck Pitt - Buyer    December 19, 2017  
Best experience  

Your staff was very friendly and helpful throughout the entire experience!! It was the best experience I’ve had and I’ve been through 4 Real Estate transactions!

Richard Hoskins - Seller    December 19, 2017  
Marketplace Title epitomizes a professional title service- second to none!  

Marketplace Title has a very friendly atmosphere along with professional staff. If you have a question or concern there is always someone available to speak with you. I have never waited more than a few hours for any response to my concerns. I believe Market Place Title epitomizes a professional title service- second to none!

Emily Campos - Real Estate Agent    December 17, 2017  
Kept informed and in the loop  

Mrs. Ivy, was extremely helpful and understanding. She kept me informed and in the loop throughout each step taken and throughout the process. I would definitely tell people if they could to work with Marketplace Title. Thanks you guys for everything.

Anonymous - Buyer    December 11, 2017  
Looking out for my best interests  

You can have total confidence in Marketplace Title handling of the complete transaction process. Taryn, my contact person kept me fully informed about what was happening and why in what turned out to be a somewhat complex transaction. I always felt they were looking out for my best interests

Anonymous - Seller    December 11, 2017  
Tracy was friendly, positive and enjoyable  

Tracy did a wonderful job at closing! She was very friendly, positive and enjoyable. Thank you for helping us in the Home buying process.

Anonymous - Buyer    December 5, 2017  
Video updates were very helpful  

Everyone was very nice and professional. The video updates were very helpful.

Anonymous - Seller    December 5, 2017  
Glad to recommend you  

"We applaud your professionalism and friendliness and thorough efforts ..great experience throughout the process .Glad to recommend you !! :)"

Kim & Ralph Jimenez - Buyer    December 4, 2017  

"They were great!"

Amy Chamberlain - Buyer    December 4, 2017  
Tracy was terrific.  

"Tracy was terrific. I would recommend her."

John Mucci - Seller    December 4, 2017  
Very impressed  

"All inclusive services made for easy closing management. Very impressed with the service."

Anonymous - Buyer    December 4, 2017  
Will only use Marketplace Title  

"Smooth transaction, I will never use another title company for any of my future purchases. Keep the good work up."

Anonymous - Buyer    December 3, 2017  
Pleased with the transaction process  

"I am a real estate broker in WI & deal w/ title companies quite regularly. You did a very nice job & I'm pleased with the transaction process."

Mark Erbes - Seller    December 2, 2017  
This has been a great experience for me  

"This is my first transaction with Marketplace Title and seriously hope it will not be the last one. I have received a great service from the day the offer of the client I was represented was accepted by the seller to the day we closed. All the time during the transaction I was in direct communication through email, texts, or videos knowing step by step the status of the case. This has been a great experience for me even though it was a cash and easy transaction without any financing contingency. Definitely, I am looking forward to having future transactions with Tracy Whicker who is a great representative of Marketplace Title. She has great professional skills and an outstanding customer service.
It was a real pleasure for me working with Joy Deeley, the listing agent, and Tracy Whicker. Thank you so much for giving me the opportunity of writing this review."

Eduardo Garcia - Real Estate Agent    November 21, 2017  
Always there for you  

"Always there for you and very knowledgeable."

Anonymous - Real Estate Agent    November 21, 2017  
You won't be frustrated!  

"Go to Marketplace Title, you won’t be frustrated!"

Anonymous - Real Estate Agent    November 16, 2017  
Up to date at every step of the process  

"I would recommend to family friends that Marketplace Title is a great company to choose. They are professional and competent. I really appreciated that the office kept us up to date at every step of the process so that we didn't need to worry."

Anonymous - Real Estate Agent    November 1, 2017  
Absolutely fantastic and organized  

"Marketplace Title is absolutely fantastic and organized! They are super professional with their office location convenient to the interstate and Corkscrew Rd. They are a wonderful team who obviously knows how to keep customers happy. I strongly suggest if you haven't used their services to give it a try. Thank you all! Erica Michaels, Broker Associate Eister & Company, Inc."

Erica Michaels - Real Estate Agent    October 30, 2017  
the BEST!!!!!  

"My peeps are the BEST!!!!!"

Anonymous - Real Estate Agent    October 25, 2017  
Painless and professional  

"Absolutely painless and professional."

Thomas A. Dyl - Seller    October 25, 2017  
Take excellent care or you  

"Marketplace Title return my calls promptly - no matter what the time of day or day of the week or how minor the question. They kept me informed every step of the way and all documents were explained thoroughly to the buyer at the closing table. If you want peace of mind about your closing just call Marketplace Title they will take excellent care of you and your clients."

Missy Weatherly - Real Estate Agent    October 25, 2017  
Could not have been better  

"Marketplace Title was the best part of our refi process. I wish we had gone there first, for them to recommend a lender. Seriously, Marketplace Title could not have been better."

Bob Scully - Refinance Borrower    October 18, 2017  

"You guys are great! Thank you again!!"

Dan D. - Seller    October 16, 2017  
Above and beyond  

"The staff here went above and beyond and we thank you very much!"

Anonymous - Seller    October 13, 2017  
Professional competence was demonstrated  

"The high level of professional competence was demonstrated at every level. We plan to buy three more homes to sell just so we can have the great experience."

Ivan Marleaux - Seller    October 12, 2017  
You are number one in my book  

"This was a post hurricane closing. Even though the office had no power, phone, or internet, I still received a call from Tracy via cell phone to let me know they were ok and had my customers closing in mind and were doing everything they could to get it closed . She was efficient and professional throughout the process. It did have a delayed closing (understandably so) and Tracy kept us all informed every step of the way. Joe Taylor was also in contact with me to let me know that they were doing everything possible to get the closing done as fast as they could. Great job MarketPlace Title, you are number one in my book. You have earned my respect and future business."

Ginny Nobbe - Real Estate Agent    October 4, 2017  
I was kept updated  

"Very professional service. Everything was explained and I was kept updated."

Thomas Evans - Seller    October 4, 2017  
Exceptional service  

"Marketplace Title provided exceptional service from beginning to end. Everyone involved in the transaction was very helpful and always there to answer any questions. Best Service Title Company!"

Rhonda Diner - Real Estate Agent    October 4, 2017  
Highly recommend  

"Very professional and personable. Would highly recommend and use again!"

Janice Broyles - Real Estate Agent    October 4, 2017  
Went smoothly  

"With the grateful help of Rhonda Diner guiding me, the entire transaction went smoothly, thank you all."

Suzie Althouse - Buyer    October 4, 2017  
Great people  

"Great people to work with!"

Carlo Lombardi - Seller    October 3, 2017  
Kristy was super  

"A busy time, Kristy was super!"

Steve Weber - Buyer    October 3, 2017  
Wonderful experience  

"I had a wonderful experience with Marketplace!
Kristy and Kim were extremely knowledgeable and very responsive! These girls are rock

Neila Ginder - Seller    September 28, 2017  
Very impressive team!!  

"This closing was post-Irma. The staff took the time to contact me and the seller to be sure we were OK and to give us an update on the status of the office even though they were closed and not functional at the time. We closed in less than a week late. Very impressive team!!! We will certainly do business with you in the future."

Ginny Nobbe - Real Estate Agent    September 26, 2017  
Absolute pleasure to work with  

"I appreciate you all so much. You are all great at what you do and an absolute pleasure to know and work with."

Jason Pavich - Real Estate Agent    September 26, 2017  
Pleasant people to work with  

"Competent, efficient, positive and productive service delivered by pleasant people."

James Oglethorpe - Seller    September 26, 2017  
Very professional  

"Friendly group answering all our concerns and very professional."

Peter Kallet - Seller    September 23, 2017  
Best title company  

"By far the best title company I have ever worked with. Very reliable, phenomenally
responsive. Wonderful experience."

James Alexander - Seller    September 23, 2017  
Most competent  

"Professional, courteous and most competent."

Tag Sharp - Buyer    September 23, 2017  
Totally satisfied  

"The documents at closing were explained well. Totally satisfied."

Dianna & Louis De Biorgis    September 23, 2017  
Just a pleasure to work with this firm!  

"I haven't done a lot of closings but I've always found them confusing and frustrating.
Numbers changing right up to and sometimes during the closing not to mention no
communication. Working with Marketplace was the exact opposite. Frequent, timely and
easy to understand communications. Returned phone calls and follow up in less than an
hour in almost all instances."

"Professional, friendly and patient staff. I've dealt with another title company that made me feel like I was an idiot for not knowing how things work. Didn't want to explain things, etc."

"The videos that I received were short, to-the-point, and informative about processes, what to expect next and that things were on track. Very nicely done."

"I know to get back up and running after the hurricane was dependent on others (power
company, Comcast, etc.) but to receive communication as quickly as we did was amazing!"

"Just a pleasure to work with this firm!"

Jamey Renwick - Seller    September 22, 2017  
Easy to understand  

"Great people to work with!! Your team made the closing process easy to understand and an awesome experience! Thank you all for everything!"

Lance Franklin - Buyer    September 20, 2017  
Very knowledgable  

"The staff was very knowledgeable and fantastic to work with. Always pleasant to talk to."

Anonymous - Buyer    August 28, 2017  
Timely and smooth  

"The whole transaction was timely and smooth. When there was an issue we were contacted and told that they would take care of it."

George Standish - Buyer    August 23, 2017  
I was impressed  

"Competent, professional and friendly - I was impressed with this being my first closing
with Marketplace Title."

Deann Kamp - Real Estate Agent    August 23, 2017  
Above and beyond  

"Marketplace Title went above and beyond. Everyone was great to work with. "

Linda Standish - Buyer    August 23, 2017  
Courteous expertise  

"Marketplace Title performed with the friendly, professional and courteous expertise I
would expect from the title company I approve to handle the Closing of my real estate

Anonymous - Seller    August 15, 2017  
Great Company  

"Great company to use."

Jose Monteiro - Buyer    August 15, 2017  
Top notch  

"Marketplace Title is absolutely top notch. I highly recommend them to anyone looking for a wonderful team of professionals who efficiently help take the transaction to the closing table. There is always someone there to assist and the updates to my phone are perfect for my busy schedule here in the SWFL real estate market."

Erica Michaels - Real Estate Agent    August 14, 2017  
the BEST!  

"As always, you all are the BEST! Thanks for everything you do."

Anonymous - Real Estate Agent    August 9, 2017  
Exceptional care of my customers  

"Feel like family with you all! Thank you for taking exceptional care of my customers!"

Cathi Leigh Bruce - Real Estate Agent    August 9, 2017  
They communicated each step  

"Marketplace Title reached out to us as soon as we accepted the offer on our home. They communicated each step as well as added a youtube video for further explanation. Our rep Tracy was amazing! We would like to thank Tracy and Marketplace Title for a job well done!"

Laura Borgeson - Seller    August 9, 2017  

"Outstanding as it always is."

Anonymous - Real Estate Agent    August 8, 2017  
Already recommended  

"I have already recommended Marketplace Title to my friend! :)"

Dawn Sellari - Seller    August 6, 2017  
Felt like family  

"We were treated with respect. The staff made us feel as if we were family."

Frank Olcikas - Seller    August 3, 2017  
Highly likely to recommend  

"Great service. Highly likely to recommend."

Anonymous - Real Estate Agent    August 3, 2017  

"Very professional and communicative."

Thomas Robertson - Seller    August 3, 2017  
Always a pleasure closing with Marketplace  

"Fabulous! Through the entire transaction Marketplace was right on top of everything. Always a pleasure closing with Marketplace."

Jere Marvin - Real Estate Agent    July 23, 2017  
10 out of 10  

"10 out of 10. Very impressed!"

Anonymous - Real Estate Agent    July 20, 2017  
I would personally use them for my own closing  

"I have used Marketplace Title for all of my closings for years and am very happy with the job that they do. Last October they completed a closing for one of my clients in just 8 days, which I thought was amazing and I would personally use them for my own closing."

Donal Dest - Real Estate Agent    July 18, 2017  
Great team  

"Responsive, knowledgeable, nice and professional. Great team all the way around!"

Anonymous - Buyer    July 7, 2017  
Marketplace has been taking exceptional care of us for years  

"As usual, it was a smooth and seamless experience for me and my clients!!
Marketplace has been taking exceptional care of us for years and always goes the extra mile for my clients."

Carol Hilleary - Real Estate Agent    July 5, 2017  


Anonymous - Buyer    June 28, 2017  
Incredibly helpful  

"Absolutely! Taryn and Lisa were incredibly helpful and made what had been a stressful
situation comfortable and easy to get through. They were friendly, efficient, professional, and answered my numerous questions. I can't thank them enough."

Bethani Shilladay - Seller    June 28, 2017  


Judi Gietzen - Real Estate Agent    June 21, 2017  
Exceptional service is not a good enough term  

"I want to say that exceptional service is not a good enough term to describe the experience that we had with the entire staff. We had a difficult closing, to say the least. Tracy exceeded all expectations and went well beyond the call of duty. I believe it was because of her that this transaction closed on time. She was extremely professional, patient, and firm all at the same time. She stayed with my sellers beyond the office closing time to ensure them that we were funded and closed. Joe, thank you for such a great staff and stellar service. I could not be happier. You will receive more business from me, you can count on it!!"

Ginny Nobbe - Seller    June 21, 2017  


184 Responses to Our 9-question Survey
Based on a 5 Point Scale
5 = Exceptional | 4 = Excellent | 3 = Good
2 = Fair | 1 = Poor


Overall Experience


Started Immediately


Kept Well-Informed Throughout


Staff Was Friendly and Pleasant


Staff Was Accessible and Responsive


Staff Was Highly Competent


Closing Documents Explained Well


Office Was Convenient and Comfortable


Peace of Mind was Provided Throughout